Customer Success – Synamedia https://www.synamedia.com Wed, 28 Jun 2023 15:25:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 The perfect cocktail: SaaS and customer success https://www.synamedia.com/blog/the-perfect-cocktail-saas-and-customer-success/ Mon, 12 Jun 2023 09:17:15 +0000 https://www.synamedia.com/?p=17899 In 2023, most – if not all – video service providers are working with SaaS in some fashion. It is truly becoming the dominant model – and for good reason! The beauty of SaaS is the pace of innovation it enables, thanks to its scalability, flexibility, and cost-effectiveness. With it, service providers and end-viewers have access to improvements and capabilities that were either previously…

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